FAQ

THE MOST COMMON QUESTIONS

What should I do if I receive a damaged item or need help with my order?

No worries - just reach out to us at this email: paloma.bome@gmail.com and we’ll find a quick and kind solution. We want you to be fully happy with your Bome experience
Are all products really handmade?

Yes, every piece in our collection is handcrafted with care in Ibiza or by selected artisans. We believe in slow fashion, natural materials, and meaningful design.
Where do you ship and how long does it take?

We ship worldwide from Ibiza using trusted carriers. Delivery times vary depending on your location. You can find all the details here in our Shipping Policy.
Can I get help choosing the right product or size?

Absolutely! If you’re unsure about a product, material, or fit, feel free to contact us — we’re happy to assist you personally